Bell Attendant

Job Description

As a Bell Attendant, you play a crucial role in shaping the guest experience from the moment visitors arrive on our property. Serving as the primary ambassador of our premier hospitality services, you are responsible for delivering a warm, professional, and efficient welcome. In this role, you will safely assist with luggage, and proactively answer questions regarding hotel amenities, local attractions, and property events.

Success in this position requires high energy, exceptional attention to detail, strong accountability, and a commitment to maintaining safety standards in all weather conditions. If you thrive in an active, team-oriented environment dedicated to service excellence, this position offers an exciting opportunity to showcase your guest service skills.

• Guest Hospitality & Arrival:
  Meet and greet all guests entering and exiting the facility in a courteous, warm, and professional manner.
• Guest Assistance & Support:
  Assist guests with luggage and provide accurate information regarding hotel features, property amenities, and upcoming events.
• Service Excellence:
  Maintain a proactive, solution-oriented approach to guest requests, inquiries, and immediate service needs.
• Policy & Safety Compliance:
  Strictly adhere to all internal hotel policies, procedures, and employee safety protocols.
• Team
  
  Collaboration:
  
  Work cooperatively with front office, bell desk, and security teams to maintain smooth arrival and departure flows.
• General Maintenance:
  Keep the main entrance, driveway, and valet work area clean, organized, and free of hazards.

• Education:
  
  High School Diploma or General Education Degree (GED).
• Customer Service & Communication:
  Strong interpersonal and active listening skills with a proven track record of delivering service excellence and positive guest interactions.
• Physical Capability:
  Ability to endure substantial standing, walking, running, and lifting (up to 50 lbs.) while working outdoors in all weather conditions.
• Core Competencies:
  
  High degree of accountability, initiative, accuracy, attention to detail, and the ability to work collaboratively in a team environment.
• Safety & Regulatory Compliance:
  Ability to meet and maintain all safety-sensitive employment requirements, including passing required pre-employment and ongoing drug screenings.

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center.

Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

• Health & Wellness:
  Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security:
  Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance:
  Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More:
  Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment. Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in…