NA Solutions Advisor

Role Summary

The NA People Solutions Advisor plays a key role in coordinating and executing HR operations processes across the U.S. and Canada, ensuring alignment with corporate policies, compliance with local legislation, and consistency with our HR Operating Model to support business objectives. The role provides dedicated on‑site support to plant‑based leaders and employees, enabling effective HR self‑service and delivering high‑quality HR operational activities.

• Execute time‑sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion.
• Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject‑matter expert on Workday business processes, offering navigational support, education, and promoting self‑service when possible.
• Identify process gaps and recommend improvements.
• Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies.
• Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high‑quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross‑functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

• Bachelor’s degree in business administration, Human Resources, Psychology, or related field (preferred).
• 2+ years of professional experience in HR Operations or a similar HR or service delivery role.
• Strong communication, analytical and customer‑service skills, and the ability to build relationships, solve problems, and drive process improvements.
• Knowledge or certification in continuous improvement methodologies such as Lean Six Sigma, Agile, and/or Design Thinking (preferred).
• Proficiency in MS Office Suite (Word, PowerPoint, Excel).
• Experience using Workday, UKG, and/or Service Now (preferred).
• Periodic travel may be required.

Working in this role at Kimberly‑Clark you’ll enjoy benefits such as medical, dental, and vision coverage with no waiting periods or pre‑existing condition restrictions; access to an on‑site fitness center, occupational health nurse, and allowances for high‑quality safety equipment; flexible savings and spending accounts; diverse income protection insurance; and additional programs and support for education, adoption, relocation, and childcare.

For a complete overview, see

Salary Range: 70,060 – 82,780

USD (US locations only). Eligibility for a target bonus and a comprehensive benefits suite, including 401(k) and profit‑sharing plans.

We are a committed equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities, and skills required for this position. Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, and DMV check.