Senior Academic Technology Systems Specialist

Pittsburg State University is accepting applications for a Senior Academic Technology Systems Specialist in the Center for Teaching, Learning and Technology. The position provides advanced expertise in instructional and multimedia technology systems design, integration, programming, and administration. The role serves as both a systems administrator for CTLT-managed instructional tools (e.g., Canvas, Zoom, Respondus Lock Down Browser and Monitor, Turnitin, and Harmonize) and as the lead technologist overseeing classroom, lab, and event technology infrastructure across academic affairs.

• Academic Systems Administration and Integration:
  Administer, configure, and support CTLT-managed academic technology systems, including Canvas, Zoom, Respondus Lock Down Browser and Monitor, Turnitin, and Harmonize.
• Manage the archiving of Canvas courses and ensure compliance with institutional data retention policies.
• Keep current with system-wide settings, feature updates, and new releases in Canvas to ensure optimal configuration and performance.
• Set up, test, and maintain Learning Tools Interoperability (LTI) integrations and other third-party instructional technology tools within Canvas.
• Collaborate with IT Services on system integrations, including future student information system (SIS) connections and authentication processes.
• Provide technical guidance to the Instructional Design team to support course development, testing, and tool evaluation.

• Classroom and Multimedia Technology Design, Programming, and Maintenance:
  Design, program, install, and maintain classroom audiovisual control systems (AMX, Crestron, BiAmp, and related devices).
• Configure and integrate projectors, displays, cameras, microphones, amplifiers, lighting, and audio DSP systems.
• Troubleshoot and repair audiovisual and control system issues to minimize downtime and maintain instructional continuity.
• Maintain documentation of classroom technology configurations, software versions, and service logs.
• Provide technical leadership and project coordination for the Electronics Technician, ensuring consistent design standards, installation methods, and maintenance practices across learning spaces.

• Technology Installation, Configuration, and Field Support:
  Install and maintain multimedia systems in classrooms, labs, conference rooms, and other instructional spaces.
• Program and configure networked AV equipment with static IP addresses and verify functionality within university systems.
• Assist with physical installations of televisions, projectors, control panels, and related hardware.
• Provide field support for special events and high-priority campus technology projects as assigned.

• Technical Support and Faculty/Staff Assistance:
  Provide technical assistance to faculty, staff, and administrators with the use of classroom and multimedia technologies.
• Support the Instructional Design team with testing and troubleshooting of instructional technology tools used in teaching and learning.
• Respond to requests for classroom technology support and ensure issues are resolved promptly.
• Communicate effectively with end users to ensure consistent and reliable technology experiences across learning environments.

• Other related duties:
  Perform other related duties and special projects as assigned in support of CTLT operations and university academic technology initiatives.

• High School Diploma.
• Five years of professional experience with instructional technology, audiovisual systems, or related technical fields.
• One year of experience with system administration, configuration, or integration of enterprise or instructional technology systems (such as learning management systems or other cloud-based tools).
• Demonstrated experience with programming or scripting concepts, or the ability to learn programming for room control systems (e.g., Crestron, AMX, or similar platforms).
• Demonstrated ability to troubleshoot and resolve complex AV, networking, and system integration issues in as evidenced by past responsibility for diagnosing or resolving technical problems.