Professional Services Consultant
Listed on 2026-05-22
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IT/Tech
Data Engineer, Systems Engineer, Technical Support
Role Overview
We are hiring Professional Services Consultants to join the CAI Discrete COE PS team, supporting implementations of Shop Vue — CAI's Manufacturing Execution System for Aerospace & Defense, Automotive, and Industrial Materials manufacturers. You will work alongside senior U.S.
-based MES consultants to deliver implementations, configurations, shop‑floor integrations, and custom extensions.
- 4–7 years of MES / shop‑floor execution / manufacturing software implementation experience.
- Strong manufacturing domain knowledge — discrete manufacturing preferred;
Aerospace & Defense, Automotive, or Industrial Materials industry experience is a significant plus. - Basic understanding of technologies such as "C#/.NET", Java, JavaScript, etc., and experience with writing customization or integration code in an MES context.
- Interaction with customers to provide initial support and escalation of unresolved technical issues.
- Excellent written English for technical documentation and customer‑facing communications.
- Working understanding of manufacturing fundamentals — work orders, routings, operations, BOMs, labor tracking, production reporting, OEE, and scheduling.
- SQL skills for data investigation, migration, and reporting are a plus.
- Familiarity with REST APIs, JSON, message queues, and event‑driven integration patterns.
- Experience with shop‑floor data collection (barcode, RFID, SCADA, OPC UA) is a plus.
- Exposure to cloud platforms (Azure preferred) and modern CI/CD practices is a plus as Shop Vue Cloud ramps.
Location:
Bangalore, India (Center of Excellence)
Reports To:
Director of Customer Experience, Bangalore
Level: Mid-level Consultant
Working Hours:
Primarily U.S.
-aligned working hours with flexibility (subject to manager and project requirements)
Travel:
Minimal to none
Role Type:
Full‑time, PS Consultant
Competitive compensation aligned with Bangalore market rates for experienced consultants. Performance‑based environment that rewards contribution, ownership, and growth. Benefits package includes health insurance, retirement plan, continuing education support, and certification reimbursement for relevant technology certifications (MS Business Central, etc.).
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