Insurance Advisor

Are you organized, accurate with details, and someone who genuinely enjoys helping people?

If you're looking for a stable, people-focused role with regular weekday hours and an opportunity to build a career,
we want to hear from you!

Prairie Insurance is currently searching for a Customer Service Representative to join our team in Paradise Hill.

You'll be one of the first people our clients see when they walk through the door. You'll serve as a motor licence issuer — handling registrations, driver's licences, and plate transactions on behalf of SGI — while also providing front-counter and administrative support to our licensed insurance brokers.

It's a varied role with plenty of interaction with clients, coworkers, and the local community.

No insurance experience is required. We'll train you on SGI issuer systems, our brokerage software, and everything else you need to succeed in the role.

And for the right person, this can be just the beginning. If you enjoy the insurance business and want to take the next step, there is a clear path into a licensed Insurance Advisor position. We'll support your education, cover the cost of your licensing courses, and help you continue building your career.

• Process vehicle registrations, plate transfers, and renewals.
• Handle driver's licence transactions, renewals, and photo services.
• Process payments accurately and balance daily transactions.
• Stay current on SGI procedures, products, and system changes.

• Greet clients, answer incoming calls, and direct enquiries to the appropriate team member.
• Take payments, issue documents, and manage correspondence and incoming mail.
• Help ensure clients receive friendly, efficient service every time they contact our office.
• Keep the front office organized and running smoothly.

• Prepare documentation and paperwork for our licensed brokers.
• Enter and maintain accurate client information in our systems.
• Follow up on outstanding items and help keep files moving forward.
• Pitch in wherever needed to support the wider team.

We don't have a particular professional background in mind. We care more about how you work, how you treat people, and the attitude you bring to the team.

You might be coming from retail, hospitality, banking, administration, or another customer service role. You might be returning to the workforce or looking for a career change. What matters most is reliability, professionalism, attention to detail, and a genuine interest in helping people.

You are someone based in or around Paradise Hill who:

• Is warm and approachable, and takes the time to make sure people leave with what they came for;
• Is careful and accurate with paperwork, data entry