Planning & Analysis Manager

Overview

Support gaming operations department with analysis of games performance and make recommendations to strengthen gaming volumes and revenue.

• Degree in Finance, Accounting or Business, CPA or MBA preferred
• Minimum of three to five years analytical operations experience, preferably in a supervisory role in the finance, gaming or hospitality industry
• Must have a thorough knowledge of all aspects of financial planning operations to include financial/operations analysis, people/resource management, finance and database modeling
• Strong analytical, critical thinking, and problem-solving skills
• Streamline processes to optimize productivity, efficiency, and speed
• Fluent in use of Microsoft Office Products (Excel, Word, PowerPoint, Access)
• Proficiency in SQL required and Power BI recommended
• Ability to work diplomatically with all levels of management to influence without authority
• Excellent interpersonal, customer service, communication, team building and problem-solving skills are required
• Possess excellent math, statistical and technical financial analysis skills that are detailed and result oriented
• Strong organizational and time management skills are required
• Must present a well-groomed appearance
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Must be able to work independently
• Must be able to get along with co-workers and work as a team
• Ability to read, write, speak and understand English
• Must be able to respond to visual and aural cues
• Must be self-motivated and able to handle more than one function at a time by being well organized

• Develop financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property
• Anticipates and reacts to changes in planning assumptions and revises plans as necessary
• Manages the preparation of budgets, operating reviews, and financial packages for presentation
• Understand and document goals, strategies and critical issues that drive the success of the business
• Partners with Financial Controller to prepare annual plan balance sheet, cash flow and income statements
• Analyzes proposed events, promotions, and direct mail programs to determine financial justification, follows up with post analysis to measure success, and makes recommendations to improve based on results achieved
• Measures and monitors host and other productivity reports
• Prepares all other financial analysis of revenue, marketing, or cost programs to determine economic feasibility and advise management on recommendations
• Monitors direct report performance standards and hold employees accountable for performance
• Delegate assignments to appropriate subordinates to accomplish tasks and provide developmental potential
• Implement company policies and procedures within prescribed guidelines
• Respond to and handle employee complaints in a timely and efficient manner
• Responsible for planning, supervising, and monitoring the work of the team members in assigned areas
• Responsible for, or actively participates in, the initiation of personnel actions including interviews, training, candidate selection, development, terminations, performance reviews, promotions, transfers and disciplinary actions
• Demonstrates expertise in all service standards and clearly communicates expectations to team members
• Rigorously holds direct reports accountable for service standards, data integrity, and adherence to department and Company values
• Models a passion for the Company mission, vision, and values and inspires team members to do the same
• Must be an effective coach and developer of team members using leadership coaching skills
• Works to improve service breakdowns to minimize or prevent impact to guests and employees
• Creates onboarding training experiences for new hires to set them up for success
• Creates and updates training and development tools
• Motivates the team to work toward peak performance
• Proactively identifies revenue opportunities with a spirit of business process improvement
• Demonstrates analytical reasoning skills to identify and solve challenging problems and creates solutions
• Exercises creative and innovative thinking to identify cost savings opportunities
• Trains Analysts to use department-specific systems
• Develops Analyst team to manage challenging situations/programs
• Empowers Analysts to work through challenging customer/employee issues
• Documents performance as needed for both positive and corrective performance
• Collaborates with other departments and Human Resources to create a highly skilled team
• Creates and utilizes simple, easily understood data visualizations for storytelling, identifying trends and patterns, and providing data-driven recommendations
• Assists Director of Finance with Guest Service Analytics
• Supervises the financial/strategic planning team to provide analytical support to all internal operating departments
• Performs research and analysis of the competitive…