Auto Parts Store Manager

Store Manager

The Store Manager is responsible for sales and profitability of the store and directly supervises associates in a Bumper to Bumper Auto Parts retail store. Duties include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The Store Manager also provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of store operations through promotion of sales programs and other customer and team-related activities.

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Todays,
Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the “Bumper to Bumper Auto Parts” family.

• Provide exceptional customer service.
• Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods, calling on and visiting customers as required by the needs of the business or assigned by your District Manager.
• Responsible for generating new sales accounts by cold calling and visiting potential customers.
• Grow store profits with current customers by suggesting new products and promotions.
• Maintain and submit call logs as required by the District Manager.
• Accurately inventory, stock, and reorder when inventory drops to a specified level.
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Hire, train, and evaluate personnel in stores, promoting, disciplining, and terminating workers when appropriate.
• Ensure responsiveness to requests and compliance with company policies.
• Run the store in compliance with all federal, state, and local laws and regulations.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Attend virtual and in-person meetings and training sessions.
• Perform other duties as assigned.

• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long-Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Hospital Indemnity
• Employee Assistance Program
• Employee Purchase Discounts
• Earning Incentives and Bonuses

Directly supervises 2-25 employees in the store. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competent in required job skills and knowledge.

Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.

Sets goals and objectives; gives performance feedback.

Inspires and motivates others to perform well.

Provides regular performance feedback; develops subordinates' skills and encourages growth; continually works to improve supervisory skills.

Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue.

Follows policies and procedures; supports organization's goals and values.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); at least 2 years of auto parts experience; management experience preferred; ASE certifications preferred.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write…