Retail Manager Trainee

Job Summary

Time Type:
Full time. This is an in‑office position. Department: 410 Branch Management. Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience.

• Manage branch staff and establish expectations for individual and staff performance.
• Plan and execute sales activities to meet branch deposit growth.
• Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs).
• Sustain customer relationships with face‑to‑face meetings, phone calls, lobby, and outreach activities.
• Organize branch promotions internally and externally to promote bank products and services.
• Establish community relationships.
• Actively engage in various bank meetings.
• Facilitate daily huddles and weekly sales meetings.
• Participate in corporate and market initiatives as needed.
• Develop employees and facilitate by coaching, instructing, and mentoring.
• Ensure staff retention.
• Shadow hiring process and employee terminations.
• Timely management of all branch administration job functions.
• Manage the maintenance of office equipment, supplies and branch image.
• Provide approvals for Market retail customer portfolio adhering to Bank Policies.
• Other duties as assigned.

• Critical Thinking
• Focus on Results
• Management of Personnel Resources
• Instructing
• Leadership
• Organization
• Planning
• Sound Decision Making
• Service Orientation
• Focus on Quality
• Promotes Teamwork
• Sensitivity to Guidelines
• Good Oral and Written Communication
• Focus on Sales
• Stress Management

High School diploma or GED equivalent. Some college, preferred. Retail Management experience required.

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401(k) Profit Sharing Program
• Supplemental Benefit Programs such as Vision, Dental, Disability, Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays