Community Marketer

Community marketer. The European Correspondent

Look after the readers we already have and turn more of them into supporters of independent journalism.

Location
:
Remote, anywhere in Europe.
Type
:
Freelance, 4 days/week.
Reports to
:
Head of marketing.
Starting date
:
As soon as possible.

The European Correspondent is a non‑profit European media organisation that brings Europe’s most relevant stories to around 80,000 citizens from all over the continent to build a European public discourse.

You’ll work closely with our Head of marketing on everything that happens after sign‑up: keeping subscribers engaged with what we publish, turning them into donors, and building lasting support. You run our email campaigns, donor conversations, and retention work.

• Run our email campaigns to different subscriber and donor groups: fundraising, retention, reactivation.
• Talk to donors directly: call donors for feedback and to build stronger relationships.
• Run our donor retention work: reduce churn, grow recurring support, learn what makes our donors stay.
• Own the donor‑side metrics: churn rate and LTV. Set up and maintain tracking, run experiments, and share weekly findings with the Head of marketing.

• A minimum of two years of marketing experience, ideally in media, subscriptions, fundraising, or non‑profits, but we’ll happily consider strong candidates from e‑commerce, SaaS, or other industries.
• Email marketing experience: segmentation, automation, A/B testing, using tools like Mailchimp, Klaviyo, Active Campaign or analogues.
• Hands‑on experience with donor tooling:
  Donorbox, Stripe, Pay Pal or analogues.
• Background in sales, hospitality, or customer support – a role where you’ve handled real conversations with strangers and turned them into customers.
• Comfortable on the phone or video with strangers.
• Can write clearly and knows basic direct‑response copywriting frameworks like AIDA or PAS.
• Comfortable with numbers. Reads dashboards, runs experiments, and understands the difference between key and vanity metrics.
• Independent; owns work without daily check‑ins.
• Registered freelancer in an EU country or Ukraine.
• Excellent English.

• Speaking one of the six other languages we publish in (German, French, Italian, Spanish, Polish, Ukrainian) is an advantage.
• Background in subscription, membership, or recurring donor work.
• A genuine interest in journalism, democracy, and Europe.

• Payment range: up to €2,500, depending on experience and location.
• Flexible, remote‑first work culture based on trust and outcomes.
• A say in shaping an independent media start‑up from the ground up.
• Significant potential to grow with the organisation as we expand fast.
• Access to a growing European network of journalists and content creators.
• A mission‑driven team that values openness and experimentation.
• Location:
  
  if you’re in Brussels, join us in our office, or work fully remotely from elsewhere.

Diversity makes us stronger. We appreciate diverse attitudes, cultures, and identities and encourage everyone to apply. Looking at problems from different perspectives helps us to get better every day.