Director, Volunteer & Community Engagement

Director Of Volunteer & Community Engagement

At Feed the Children, we recognize the value of outstanding people, and we are looking for compassionate changemakers to join our team. We pride ourselves on cultivating a collaborative workplace where employees experience meaningful and rewarding employment and feel engaged in our mission to end childhood hunger. Our passionate team shares a deep sense of purpose, and we dream big to solve complex problems and create positive impact in communities in the U.S. and around the world.

Feed the Children is recognized by Candid with its Platinum Seal of Transparency and is accredited by the BBB Wise Giving Alliance. The organization has received a 4-star rating from Charity Navigator and is consistently recognized on the Forbes Top 100 Charities list.

We are currently in search of a Director of Volunteer & Community Engagement to join our Marketing & Communications team! The Director of Volunteer & Community Engagement is responsible for developing and leading Feed the Children's volunteer and community engagement strategy to deepen relationships, expand brand awareness, cultivate advocates, and activate a movement of supporters around the mission of ending childhood hunger.

Reporting to the SVP of Marketing & Communications, this role leads the organization's volunteer engagement, community partnerships, ambassador strategy, and grassroots activation efforts. The Director serves as the architect of a scalable community engagement ecosystem that transforms volunteers, partners, and supporters into lifelong advocates, storytellers, donors, and brand ambassadors.

This position works cross-functionally with Marketing & Communications, U.S. Mission Impact, Corporate Partnerships, Fundraising, Digital, and Operations teams to ensure community engagement efforts contribute to organizational growth, mission impact, and brand equity.

The Director will oversee volunteer and community engagement staff, establish strategy and performance metrics, develop new engagement models, and create systems that support long-term supporter acquisition, retention, and advocacy. This position serves as a highly visible ambassador for Feed the Children and is responsible for advancing the organization's reputation and influence within communities nationwide.

Job Requirements:

Education:

Bachelor's degree in Marketing, Communications, Public Relations, Nonprofit Management, Community Development, Business, or related field required.

Experience:

8–10+ years of experience in community engagement, volunteer engagement, nonprofit leadership, marketing, public relations, fundraising, advocacy, or related fields.

Demonstrated success developing and scaling community engagement programs.

Experience building partnerships with community, corporate, and nonprofit stakeholders.

Experience leading teams and managing organizational initiatives.

Experience using engagement strategies to drive awareness, advocacy, fundraising, or audience growth.

Strong understanding of brand building, relationship marketing, and supporter engagement.

Experience in nonprofit organizations preferred.

Proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams and SharePoint required.

Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this job may be considered.

Essential Job Functions:

Volunteer and Community Engagement Strategy & Leadership:

• Develop and execute a comprehensive volunteer and community engagement strategy aligned with organizational priorities and the Brand Operations Plan.
• Lead the evolution of volunteer engagement into a broader ambassador and movement-building model.
• Establish annual goals, KPIs, and growth strategies for community engagement programs.
• Identify opportunities to expand community participation, advocacy, and brand visibility.
• Serve as internal subject matter expert on community engagement, volunteerism, ambassador programs, and grassroots activation.
• Build systems and processes that enable scalable growth across multiple markets and channels.

Volunteer & Ambassador Programs:

• Pr…