Quality Analyst

Location: Catoosa

Job Description

PURPOSE STATEMENT:

Continually improves processes (production, support, and administrative) to meet company objectives (sales, on-time deliveries, efficiency, reduction in returns). Uses ISO 9001 criteria, root cause/corrective action, preventive action, management review, plan-do-check-act cycle (PDCA), basic quality tools, and statistical process control (SPC) to improve products and processes. Abide by company policies and procedures and interact with all employees in a positive and fair manner, in alignment with CCL core values.

ESSENTIAL VALUES: (Aligned with company values)

Integrity - Demonstrate honesty and trust with internal and external stakeholders; commit to fact-based decision-making.

Teamwork - Understand that processes involve multiple steps and multiple people and work must be performed inter-dependently; value the strengths of others. Coach others in areas of improvement by openly and honestly sharing information and skills with co-workers. Exercise creativity and problem-solving skills.

Commitment - Commit to quality work, continual improvement, safety and housekeeping, productivity, reliability, and dependability so that you are a contributing member of a credible, high-performing team.

Courage - Have the courage to communicate facts honestly. Be willing to take risks by thinking outside the box; remain resolute in a culture which holds firm to these core values in a changing world. Demonstrate initiative, adaptability, and willingness to change in the face of facts.

KNOWLEDGE AND

SKILLS:

(Minimum education, training, skills and experience)
Must be familiar with ISO 9001 requirements and capable of preparing, performing, and reporting internal audits. Must have excellent written and verbal communication, conflict resolution, time management and team dynamics skills. Must be capable of using basic quality tools, such as Pareto charts, cause & effect diagrams, flowcharts, SPC, and PDCA. Familiarity with Six Sigma, Lean and 5S preferred. Must understand basic statistics, basic distributions (Normal, binomial, Poisson, and Weibull), and process variation.

Must understand acceptance sampling and be able to correctly use ANSI/ASQ Z1.4 (MIL-STD-105E) or equivalent for attributes sampling. Must be able to manage or assess processes for document control, configuration control, records control, and control of nonconforming product as well as maintain related records. Basic inspection skills preferred, including the use of common inspection, measuring and test equipment. Must have basic project management skills.

Must be able to use MS Office software. ASQ's Certified Quality Auditor, Certified Quality Engineer, Certified Process Analyst, or SME's Lean Certification preferred. JOB ELEMENTS:

Protect yourself, your co-workers, and your company by maintaining a safe work environment. Keep work areas clean and orderly. Immediately report to your supervisor any problems that may have an impact on safety.

Maintains a working knowledge of customer specifications and related industry specifications, regulations, and codes.

Manage the internal audit program in accordance with ISO 9001 and procedure A007.

Manage the corrective action program, ensuring adequate root cause analysis and records maintenance in accordance with ISO 9001 and procedure A006.

Apply the correct SPC technique to a specific application and interpret results to assess process controls and capabilities. Understand the difference between common-cause and special-cause variation. Use SPC results in conjunction with manufacturing and engineering personnel to revise designs or improve processes when necessary.

Perform visual, dimensional, and functional inspections on raw materials, work in process, finished goods, or First Article Inspections. Identify and segregate nonconforming parts in accordance with documented procedures. Maintain records of nonconforming product. Notify operator(s) of any nonconforming parts.

Represent CCL to customer representatives and third party auditors.

Read and interpret prints and specification.

Assist in quality planning and improvement of production paperwork (e.g., routers or work instructions).

Immediately report to management any problems or shortages which may impact safety, quality, the schedule or the company.

Protect the company's investment and maintain a productive work environment by maintaining equipment and property provided. Report to management any problems relating to company equipment or property.

Perform other assignments or tasks as required.

PHYSICAL DEMANDS: (Representative of those that must be met by an employee to successfully perform essential functions of the job; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit;

use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel,…