Customer Service Associate

Customer Service Associate I at Dollar Tree Stores, Hugo, Oklahoma. The role focuses on delivering a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Process sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment according to productivity standards
• Ensure a positive, safe, and respectful environment; maintain professional and friendly interactions with customers, associates, and leaders
• Maintain store cleanliness, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

We are an equal opportunity employer and recruit, hire, train, and promote qualified people of all backgrounds without regard to protected status. We comply with applicable laws and provide reasonable accommodations under the Americans with Disabilities Act (ADA) as needed.