Front End Coach Store Sulphur, OK

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tourto Teach, communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as store-of-the-community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit/Loss) statements, managing budgeting, forecasting and controlling expenses in the designated business area, confirming they are indexed to sales and monitoring effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

• Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating consistently, and developing qualified associates to meet staffing needs and achieve company growth potential.
• Coordinate, complete and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensure compliance with company policies and procedures and support company mission values and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.
• Build high-performing teams, embrace differences in people, cultures, ideas and experiences, create a workplace where associates feel seen, supported and connected through a culture of belonging, and create opportunities for all associates to thrive and perform.
• Maintain and promote the highest standards of integrity, ethics and compliance, model Walmart values, hold oneself and others accountable, support Walmart’s goal of becoming a regenerative company, and make a positive impact for associates, customers, members and the world around.
• Act consistently humbly, self-aware, honest, fair and transparent; serve customers and members by delivering results while putting the customer first, considering how, where and when customers shop and applying the EDLP and EDLC business models, making decisions based on data insights and balancing short- and long-term priorities.
• Display curiosity and desire to learn, take calculated risks, demonstrate courage and resilience and encourage learning from mistakes, drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

The annual salary range for this position is $65,000.00 - $. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges). State Pay Differential:
This job has an additional differential to meet legislative requirements, where applicable.

We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body,…