Personal Shopper
Listed on 2026-08-23
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Retail
Retail Associate/ Customer Service, Retail Sales, Grocery Clerk / Food Retail
At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive.
At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
- Wellness that works for you:
Comprehensive medical, vision, dental, and prescription coverage. - Flexibility and freedom:
Paid time off to relax, recharge, and enjoy life. - Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
- Savings for your lifestyle:
Exclusive employee discounts on the things you need most. - Investing in your dreams:
Scholarships and educational support to fuel your growth. - Adventure awaits:
Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.
Job Summary:Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.
Essential Duties and Responsibilities:- Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner.
- Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials.
- Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
- Remains current on product knowledge and food safety standards to ensure quality and freshness of orders.
- Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.
- Organizes, bags, and loads orders into customer vehicle.
- Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
- Accesses or memorizes product codes and remains familiar with ad and special items.
- Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
- Takes precaution when handling objects to avoid damage to products, property, etc.
- Maintains safe and sanitary working and shopping environment.
- Cleans workspace and cash wrap; and spot cleans spills and breakages.
- Uses suggestive selling initiatives to promote product sales.
- Basic knowledge of cash register.
- Basic mathematical and counting skills.
- Basic knowledge of food quality standards.
- Basic knowledge of temperature and refrigeration standards for selected products.
- Ability to determine ideal ripeness in produce.
- Ability to communicate effectively in written and verbal form with customers and partners.
- Ability to remain courteous with customers at all times.
- Ability to multi-task and work in a fast-paced environment.
- Ability to maintain a high level of accuracy.
- Ability to learn new technology systems, methods and processes.
- Ability to work flexible schedules including nights, weekends and holidays.
- Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
- Must report any potential hazards that cannot be immediately remedied to a supervisor.
Experience and Qualifications:
- Six or more months of related experience or an equivalent combination of education and experience required.
- Minimum of 16 years of age required; 21 years of age required in Louisiana.
- Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
- TABC/LACT/AATC certification required where…
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