Machine Field Tech II

Overview

The Machine Field Technician II provides high quality repair service on equipment, responding to customer needs in a positive, caring, and timely manner. The role ensures maximum value for work performed.

• Complete assigned jobs and tasks to meet flat rate times and re‑do metric.
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Provide accurate information to management for quoting.
• Diagnose and troubleshoot problems, give recommendations for repairs, and perform all critical machine and engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.
• Mentor machine team members.

• High school diploma or GED, or 3–5 years related experience and/or training, or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, memos and to write simple correspondence.
• Ability to present information in one‑on‑one and small group situations to customers, clients, and other employees.
• Clean driving record and ability to obtain a CDL within 90 days of hire for field assignment; must be at least 21 years old to operate field vehicle.
• In depth knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes and rigging equipment.
• Must be certified in air‑conditioning.
• Flexibility to work various schedules including shift work, required overtime and on call.
• Must be able to obtain or currently possess adequate tooling to perform duties.
• Successfully complete Work Steps assessment.

• Comprehensive benefits package including health, dental, vision, life and more.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Required vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Employee is exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level is usually moderate. Required travel up to 40%. This position is considered a safety sensitive position.

This job description is subject to change by the employer as needs and requirements change.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.