Veterinary Receptionist​/Client Service Representative

Veterinary Receptionist / Client Service Representative

A great place to work.

Frontier Veterinary Care is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

• Compensation: $17 - $18 per hour, for each hour worked
• This is a full-time or part-time position, with a flexible schedule and availability needed Monday-Friday, no weekends!

• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law

* Part-time team members may be eligible for limited benefits in accordance with company policy and state law

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare‑related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage a multi-phone line system while assisting in-person clients
• Experience working with veterinary practice management software, especially IDEXX Neo, preferred
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Strong organizational and time management skills
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records
• Positive attitude and willingness to collaborate with a team
• Ability to remain calm, professional and solution‑oriented during busy periods

At Frontier Veterinary Care in Francis, UT, we are dedicated to providing compassionate and personalized veterinary care to our patients. Our practice focuses on preventive medicine, wellness exams, and customized treatment plans tailored to each pet’s individual needs. With a commitment to staying at the forefront of veterinary medicine, our team utilizes the latest diagnostic technologies and treatment modalities to ensure the best possible outcomes for our patients.

Join us and become part of a practice that values collaboration, innovation, and the well‑being of every animal we serve.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.