Sales Support

Overview

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

DH Pace Company, Inc. aspires to hire a full time Administrative Support Representative at our office in Olathe, Kansas. This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions as well as other administrative and customer service job responsibilities.

• Provide general administrative support in daily office functions.
• Create and manage customer invoices meeting daily and monthly goals.
• Answer customer calls and emails and enter daily service requests.
• Receive and process check and credit card payments.
• Set up and maintain customer account information.
• Create and implement team building and community outreach activities.
• Perform monthly credit card reconciliations.
• Upload contract documents to company website for review and final agreement.
• Contract liaison between customers and staff to ensure documents are submitted with all signatures and deadlines are met.

• Expert attention to detail and great customer service skills.
• Comfortable working independently and with a team.
• Prioritize tasks and possess strong analytical skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong Microsoft Office and computer skills.
• Billing experience (preferred) and AR/AP experience a plus.

• Medical, dental, and vision options:
  Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays:
  New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays:
  Up to 2 floating holidays per year
• Competitive compensation:
  Including annual performance evaluations!
• 401k retirement plan:
  Including an employer match!
• Company paid:
  Life insurance, short-term disability, & long-term disability
• and more!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities