Senior Administrative Assistant

Senior Administrative Assistant Summary

Works as a team with other administrative staff to support activities for the Senior Management and Relationship Managers.

• Provides exceptional customer service for incoming telephone calls and clients visiting the bank.
• Schedules and organizes meetings, travel, conferences and department activities for all members of the region.
• Maintains Salesforce data, performs financial record keeping, coordinates meetings and conferences, orders supplies, and works on special projects.
• Acts as project manager for special projects, including organizing client events, planning and coordinating multiple presentations, disseminating information and coordinating direct mailings.
• Answers non-routine correspondence and assembles highly confidential and sensitive information.
• Uses independent judgment to plan, prioritize and organize a diversified workload, and recommends changes in office practices or procedures.
• Creates and develops agendas and visual presentations for the team.
• Sorts and distributes mail, drafts written responses or replies by phone or e‑mail when necessary.
• Acts as liaison with other departments and outside agencies, including IT, Facilities and HR.
• Handles confidential and non‑routine information and explains policies when necessary.
• Works independently and within a team on special nonrecurring and ongoing projects.
• Performs other duties as required.

• Team‑oriented, possesses a positive attitude and works well with others.
• Excellent interpersonal and customer service skills.
• Ability to prioritize, handle multiple tasks, and work independently.
• Strong organizational skills and attention to detail with a high degree of accuracy.
• Strong written and oral communication skills.
• Strong math and problem‑solving skills.
• Must maintain confidentiality of client transactions and bank records.
• Professional phone voice and well‑groomed appearance.
• Operates standard office equipment, such as computer workstations, typewriters, calculators and copiers.
• Thorough knowledge of bank operations, products and services offered at the bank.

• None

• High school diploma or equivalent required.
• Associate's degree preferred.
• 5+ years of related experience.

• Skilled in operating a personal computer, including advanced Microsoft Office.
• Experience with Bankway.
• Experience with Salesforce.
• Experience with Google Mail.

• None

• No travel is expected for this position.

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust, please contact Human Resources at

Enterprise Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.