Service Consultant
Listed on 2026-02-16
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
EducationHigh School
Experience1-3 years
Additional InformationMcCarthy Auto Group's mission to be the premier provider automotive products and services in the markets we serve. The satisfaction of our customers and employees is our #1 priority.
Applicants for our Service Consultant openings must have Reynolds & Reynolds service and parts experience. 1 year minimum of selling service in a dealership service drive and strong ASR closing percentages. Professional communication skills on the phone and in person to deliver a premier customer experience.
This position offers health, vision, dental, and eye insurance. 401K match is also available.
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