Aftermarket Customer Support
Job in
Olathe, Johnson County, Kansas, 66061, USA
Listed on 2026-02-13
Listing for:
DH Pace
Full Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Schedule and create accurate service tickets for residential and commercial customers;
Promote all products and services, quoting accurate pricing when appropriate;
Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution;
Conduct outbound calls for customer follow-ups as needed;
Update and maintain accurate records of customer interactions in the ERP system
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