Customer Service Representative

TEKsystems is proud to partner with a locally owned, community-focused organization in search of Customer Service Representatives to join their diverse and inclusive team. This is a fantastic opportunity to work with a company that supports some of the nation’s most recognized brands, including Lowe’s, Amazon, Target, and Walmart.

Responsible for handling work ticket orders for their national accounts received electronically or by phone, a lot of the calls can be outbound in nature.

Qualifying/verifying customer requests.

Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner.

Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction.

Other duties as assigned.

Customer service

1+ year of customer service experience, prefer retail experience over standard call center roles. Previous experience in call center is a plus. Solid tenure. At least one year at each position.

Proficient in Microsoft programs.

Attention to detail.

Entry Level

This is a Contract to Hire position based out of Olathe, KS.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Olathe, KS.

This position is anticipated to close on Feb 19, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.