Senior Representative - Customer Service
Job in
Olathe, Johnson County, Kansas, 66061, USA
Listed on 2026-05-23
Listing for:
Wesco
Full Time
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Job Description & How to Apply Below
Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty;
Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments;
Mentor and give direction to team members and provide training on best practices;
Process payments for cash account customers;
Research and resolve customer problems, acting as the customer liaison between other departments when necessary
Position Requirements
10+ Years
work experience
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