Rental Coordinator

Responsibilities

• Drive rental sales through direct customer interaction
• Deliver industry‑leading customer service
• Analyze customer needs and provide expert guidance on equipment selection
• Help customers identify specifications regarding equipment
• Create and oversee rental contracts and agreements
• Consult with customers to answer inquiries and resolve their concerns
• Travel is required for training and/or to assist at other locations

• Excellent customer service skills, such as the ability to initiate conversations with customers, maintain a friendly, energetic tone and handle multiple phone lines
• Ability to quickly establish rapport with customers while building and maintaining long‑term customer relationships
• Knowledge of construction equipment
• Strong computer skills
• Attention to detail
• Ability to communicate well, both verbally and written
• Experience in and knowledge of the construction/equipment industry