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Guest Service Agent
Job in
Olathe, Johnson County, Kansas, 66061, USA
Listed on 2026-07-23
Listing for:
HHM Hotels
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and assist with their needs in a friendly and courteous manner;
Register guests and assign rooms; process payments and verify credit;
Make and confirm reservations; transmit and receive messages using the PMS system;
Respond to guest requests and resolve complaints; escalate to supervisor when needed;
Assist in breakfast area or with luggage during peak periods and maintain overall guest satisfaction
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