Senior Customer Experience Leader - Industrial Manufacturing
Job in
Olathe, Johnson County, Kansas, 66051, USA
Listed on 2026-08-22
Listing for:
ITW Pro Brands
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
ITW Pro Brands is seeking a Customer Experience Manager in the United States to lead the Customer Service team from order through delivery and support. You will partner with Sales, Operations, Supply Chain, and Quality to enhance satisfaction, retention, and relationships, supervising Customer Service Representatives and Trade Compliance Specialists.
The role requires an Associate degree and 6+ years in customer service leadership within manufacturing or industrial settings, with ERP/CRM
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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