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Library Customer Experience Lead Ops Coach
Job in
Olathe, Johnson County, Kansas, 66051, USA
Listed on 2026-08-25
Listing for:
Olathe Public Library
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
The City of Olathe is hiring a Library Customer Service Supervisor to lead and support our library customer service team, ensuring exceptional experiences for library customers. You will oversee daily operations, mentor staff, and ensure service standards are met.
Responsibilities include scheduling, performance coaching, hiring recommendations, and process improvements to enhance efficiency. English proficiency is required;
Spanish/ASL are a plus, and a relevant bachelor’s degree or equivalent
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