Aviation Maintenance Instructor

Overview

We are seeking a full-time Aviation Maintenance Instructor 2 onsite at Garmin's U.S. headquarters in the Greater Kansas City area. If you have hands-on experience installing, maintaining, or troubleshooting aircraft avionics and enjoy helping others solve technical problems, this could be an opportunity to turn that expertise into a new career path. In this role, you will teach maintenance technicians, Garmin dealers, OEMs, fleet customers, technicians, and internal teams about Garmin avionics through technical training, support, and hands-on instruction.

You will also help develop content for classroom instruction, seminars, and electronic learning while supporting the development and implementation of maintenance training programs and department initiatives.

• Become highly knowledgeable in the specifications, capabilities, and operation of Garmin avionic products
• Develop/conduct instructor-led training classes, webinars and seminars to Garmin dealers, OEMs, Aviation Product Support associates, aviation departments across Garmin and other customers in the United States and Internationally
• Provide avionics operations support to Garmin customers via in-person, online, phone, and email
• Develop/update maintenance training courses associated with the explanation of existing products / services for external/internal customers
• Collaborate with Directors, Managers, Supervisors and System Engineers to determine internal/external training needs
• Provide support for OEM training programs involving Garmin avionics
• Teach courses involving highly technical material lasting up to three days
• Act as liaison between customer and associates of other departments within Garmin
• Monitor, document, and report failure trends in Garmin equipment
• Identify/recommend improvements in Garmin products, documentation, and procedures
• Represent Garmin at industry and professional meetings/conferences
• Flexibility to travel domestically and possibly internationally (up to 25% of time or greater)
• Organize and develop training syllabi, testing and evaluation procedures, multimedia visual aids, and other educational materials
• Independently conduct Regional Dealer Training events
• Train/mentor Aviation Training Instructors
• Serve as contact with FAA, EASA, and other regulatory and governmental organizations on aviation training avionic initiatives
• Support Sales at various events answering technical questions and interfacing with dealers, customers, and end-users
• Manage the acquisition and use of video, audio, image, and other assets
• Coordinate and/or assist in executing aviation training responsibilities for high profile training events and trade shows
• Act as an assistant with Hybrid Courses to include operation and classroom automation and technical systems
• Update/troubleshoot Garmin desktop training kiosks for external customers and internal training purposes
• Act as on-screen talent and subject matter expert for Garmin images, video and audio assets, and eLearning courses
• Review pilot’s guides, installation manuals, and maintenance manuals for completeness, technical accuracy, and provide input on improvements
• Provide customer and operational input to other Garmin teams to help improve Customer Experience
• Lead development/organization of low-to-moderately complex web-based content, interactive courseware, multimedia visual aids, and other educational materials
• Plan/develop low-to moderately complex new maintenance programs including training syllabi and other products associated with the introduction of new avionics or services
• Plan/develop projects to meet time and scope/quality objectives
• Provide recommendations to refine and/or expand training programs and products to better support customers and the aviation community,…