SW KC Mkt Clinical Risk Manager

Position Summary

Career Interest:
The Clinical Risk Management Department supports and furthers the organization’s objective of enhancing safe, compassionate and excellent quality care, while ensuring compliance with regulatory requirements, as well as minimizing loss to the organization.

The Clinical Risk Manager promotes safety all with the objective of maintaining staff, visitor and patient safety, enhancing quality care, and minimizing loss to protect the assets of the facility. The Clinical Risk Manager is responsible for risk management activities, which include, but may not be limited to review/analysis of incoming safety event reports; managing and analyzing risk management data, conducting critical analysis of occurrences to determine next steps of requisite follow-up, Root Cause Analysis investigations;

facilitating corrective action when warranted; helps ensure compliance with risk management related statutes and other regulatory standards. The Risk Manager will also serve as a risk management resource to all clinical/support departments. Additional related duties include coordinating risk management educational programs; investigating complex clinical patient complaints/ethical questions that are referred to the department; reviewing and formulating policy or organizational changes and recommendations for final approval by senior management;

and may participate in on call rotation for the Department of Risk Management. This position reports to the Manager of Clinical Risk Management.

• Participate in day-to-day risk management operations, including risk mitigation, investigations, and responding to safety events.
• Develops, coordinates, and administers facility-wide systems for risk identification, investigation, and risk reduction.
• Reviews collected data to identify trends regarding accidents or occurrences, and recommends corrective action to management, if appropriate.
• Informs leaders of events/incidents, issues, findings, and risk management recommendations; provides feedback to leaders at all levels in the effort to eliminate risks.
• Proactive analysis of patient safety and medical errors processes.
• Prepares reports for leaders regarding trends/patterns and findings.
• Exercise professional judgment and critical thinking to facilitate focused investigation and root cause analysis and the development of appropriate corrective action plans.
• Leads investigations for adverse events and sentinel events. This includes leading root cause analysis and making recommendations for improvement.
• Prepares risk management and patient safety reports to be submitted to the senior leadership, board, and other appropriate committees.
• Active participation in patient safety activities by providing data to support priorities, clinical risk management expertise, and participating in patient safety projects.
• Supports the patient safety initiatives through direct participation on committees/task forces.
• Acts as resource, internal consultant, and educator for patient safety/risk management issues.
• Develops a consultative relationship with designated service area.
• Complies with various codes, laws, rules and regulations concerning patient care, including those mandated by state and federal agencies, incident reporting, also includes investigative activities with federal, state and local enforcement authorities.
• Designs and implements risk management surveys and studies; conducts surveys studies, and special projects to assist in long-term planning and changes to facility polices and systems that reduce risk and losses.
• Responsible for identifying and communicating regulatory requirements related to risk management.
• Facilitates and assists with disclosure of medical errors and supports providers through the process.
• Assists in resolving treatment issues, including patient decisions made against medical advice (AMA), refusals of treatment, and consent issues.
• Provides assistance to departments in complying with Joint Commission or other accrediting agencies regarding risk management related standards.
• Recommends appropriate revisions to new or existing policies and procedures to reduce the frequency of future occurrences; recommends ways to minimize risk through system changes; reviews and revises facility policies as appropriate to maintain adherence to current standards and requirements.
• Maintains awareness of legislative activities that may affect risk management programs.
• Organizes and manages facility-wide educational programs on healthcare risk management and related subjects for healthcare practitioners.
• Plans, develops, and presents educational material to administration, the medical staff, nursing personnel, and other department personnel on topics related to risk management as they affect personnel.
• Develops and implements educational programs designed to minimize the frequency and reduce the severity of actual and potential safety hazards throughout the facility.
• Maintains a risk management…