Patient Financial Services; PFS) Manager

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Full Time Management Corporate Shared Services, Olathe, KS, US

Salary: $80,000.00 Annually

KVC Health Systems
Pay Rate: $80,000

At KVC Health Systems, our employees are our greatest asset. We are proud to boast a Work Wellbeing score of 83 on Indeed, placing us in the top 1% of employers nationwide. We are dedicated to fostering a culture of belonging, authenticity, and compassion, ensuring every team member feels valued and supported while enjoying a positive and supportive work environment.

We are seeking a high-performing Patient Financial Services Manager to provide operational leadership over our healthcare revenue-cycle functions. You will be responsible for the overall management of accounts receivables, developing strategies to improve cash flow, and leading a team dedicated to back-end billing excellence. This role is a vital link between finance, clinical operations, and information technology, ensuring that our organization remains financially healthy so we can continue our mission of helping children and families.

This is a Hybrid position with three days a week in the office in our Olathe corporate location and two days a week remote.

Provide leadership and oversight for billing, claims processing, payment activity, and denial management.

Develop and implement controls and policies to ensure accurate accounts receivable balances and timely collections.

Analyze financial trends and reports to identify systemic barriers to reimbursement and present corrective action plans.

Monitor aged accounts receivable and payment discrepancies to improve RCM performance.

Supervise, train, and develop direct reporting staff to foster professional growth and knowledge redundancy.

Identify opportunities for workflow automation and work closely with IT to optimize practice management systems.

Ensure full compliance with HIPAA, CMS, IRS, and other regulatory requirements.

Bachelor’s degree and 5+ years of substantive healthcare RCM experience, including 3+ years of progressive leadership and supervisory experience within back-end billing.

In lieu of a degree, we will accept: 8+ years of healthcare RCM experience (hospital or physician office), 5+ years of RCM leadership/supervisory experience, and 3+ years specifically leading back-end billing operations.

Demonstrated competency in payer processes, denial management, operational analytics, regulatory compliance, and process improvement.

Valid driver’s license and auto insurance.

Outstanding attention to detail, time management, and the ability to work independently within a team.

Mastery of medical billing terminology and reimbursement methodologies for government and commercial payers.

Advanced computer skills including practice management software, Microsoft Excel, and Microsoft Word.

Ability to calculate figures and amounts such as discounts, interest, and basic algebra.

Exceptional communication skills, with the ability to present information to diverse stakeholder groups and write detailed business correspondence.

KVC employees are expected to be solutions-focused role models who build on their strengths. Our culture is driven by family connection and collaboration, and we believe that diverse perspectives are key to our progress. We value the heart of our work: helping people with authenticity and compassion.