Site Support Specialist

Description

This is a combination of level 1 and level 2 Helpdesk/Tech Support.

Top tickets will be pw reset, permission, printers/network devices, and hardware/software service.

Daily breakdown will be 90% tickets and 10% project work.

• Desktop
• Support
• Windows 10
• Troubleshooting
• Hardware
• Customer service
• Technical support
• Active directory
• Help desk
• Service desk
• Windows
• ccna
• Help desk support
• Office 365
• Servicenow
• Pc support
• It support
• Phone support
• User support

• Desktop
• Support
• Windows 10
• Troubleshooting
• Hardware
• Customer service
• Technical support
• Active directory
• Help desk
• Service desk
• Windows
• ccna

• Must be able to communicate with leadership. Looking for someone with a good personality who is confident with their work.
• Looking for someone willing to learn and improve throughout this role.
• Participate in training sessions and stay updated on new technologies and procedures.
• Jack of all trades as they'll be working as onsite support.

Intermediate Level

This is a Contract to Hire position based out of Olathe, KS.

The pay range for this position is $20.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Olathe, KS.

This position is anticipated to close on Jun 26, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.