Business Systems Analyst

This is a 6‑month contract (with a strong possibility of extension) for a driven Business Systems Analyst to join a Revenue Cycle Redesign initiative. The successful candidate will work 100% remotely, aligned to Central Time Zone hours, supporting the evaluation and optimization of mission-critical systems.

Revenue cycle is the lifeblood of any organization—especially in healthcare and related industries. This opening offers a rare chance to influence the redesign of systems that directly affect billing, claims, and financial performance. If you have a knack for analyzing user needs, transforming processes, and liaising across multiple stakeholders, this position empowers you to make a tangible impact from day one.

• Requirements Gathering & Documentation
  Collaborate with business users and domain experts to define and document detailed requirements. Craft scoping documents and initial estimates to lay the groundwork for demand management.
• Idea Lifecycle Management
  Own the submission and tracking of ideas—maintaining lifecycle status from conception through approval. Elevate high-impact concepts and shepherd them toward execution.
• Project Tracking & Management
  Administer project boards, monitor phase progression, and ensure milestones and deadlines are met. Proactively identify and escalate blockers or risks.
• Data Integration & Reporting
  Pull and manipulate data from Service Now as needed. Maintain and update Smartsheet and Google Sheets dashboards with advanced functionalities (e.g. VLOOKUP, COUNTIFS, SUMIFS).
• Dashboard Creation & Maintenance
  Build robust reporting tools with Smartsheet (grids, timelines) and Google Sheets, incorporating formulas, visual components, and KPI indicators.
• Cross-Functional Coordination
  Act as a bridge between the Strategic Realization Office, business units, IT, and other stakeholders to align on scope, timelines, and deliverables.
• Independent Execution & Escalation
  Operate with minimal oversight. Meet deadlines, own escalations, and drive clarity throughout project phases.

• 3–5 years in business systems analysis, data analysis, or project coordination with technical responsibilities.
• Exceptional verbal and written communication—able to liaise confidently with both business and technical stakeholders.
• Proven ability to work autonomously, drive deliverables, and act decisively.
• Google Sheets mastery, including advanced formulas (VLOOKUP, COUNTIFS, SUMIFS, etc.).
• Smartsheet experience, ranging from grid setup to dashboard creation and advanced reporting.
• Experience extracting and manipulating data via Service Now.
• Familiarity with G-Suite tools (Docs, Sheets, Slides) for collaboration and documentation.
• Healthcare revenue cycle knowledge is a plus—though not strictly required.
• Experience coordinating projects and engaging stakeholders, delivering clear communication and scoped outcomes.

• A foundational understanding of revenue cycle flows—from patient registration to claims processing and reimbursement.
• Comfortable collaborating with technical teams (IT, PMOs, data analysts) and translating business needs into system specifications.
• Strong proficiency in spreadsheet and tabular tools—especially Smartsheet and Google Sheets.
• Detail-oriented, organized, and able to thrive in decentralized environments.
• A quick learner with a solutions-focused mindset; unafraid to tackle novel challenges and drive implementation.

• Influence Real Revenue Systems:
  Contribute to redesigning systems that impact organizational revenue and patient financial experience.
• Elevate Reporting & Monitoring:
  Build dashboards that empower real-time decision-making.
• Cross-Functional Reach:
  Collaborate with finance, IT, operational, and leadership teams to deliver comprehensive solutions.
• Extension Potential:
  Many projects naturally evolve—top performers often stay on long-term.

• Location:
  Remote within the U.S., must align to Central Time business hours.
• Contract:
  Initial 6 months, with strong chance for extension or conversion.
• Start Date:
  As soon as background checks and provisioning allow—flexible to some degree.