System Administrator

Responsibilities

• Administer and maintain servers, networks, and other IT systems to ensure optimal performance.
• Install, configure, and update software and hardware components for systems.
• Monitor system performance, conduct regular audits, and perform routine maintenance to prevent downtime.
• Ensure system security by implementing best practices for firewalls, antivirus software, backups, and user access controls.
• Provide technical support for users, troubleshooting hardware, software, and network issues in a timely manner.
• Perform system backups and disaster recovery procedures.
• Manage user accounts and permissions, ensuring proper access control and security compliance.
• Collaborate with IT teams to plan and implement software and system upgrades or enhancements.
• Document system configurations, troubleshooting procedures, and other relevant information for team use.
• Assist with network management, ensuring seamless connectivity across the organization.
• Respond to system alerts and perform root cause analysis on issues to prevent recurrence.
• Manage cloud-based infrastructure and services (if applicable), ensuring integration with on-premises systems.
• Stay updated with the latest industry trends, technologies, and best practices.
• Must be accessible via mobile services (i.e. text, voice, data) during non-working hours for upgrades, system outages, and configuration changes.

• Experience working with network and application vulnerability scanners.
• Knowledge and understanding of security frameworks.
• Capable of communicating directly with all areas of the company regarding vulnerabilities and risk.
• Ability to lead monthly patch management meetings and follow-up meetings to ensure patches for servers and endpoints are being implemented timely.
• Knowledge and understanding of application and network security threats and vulnerabilities to be able to provide cybersecurity recommendations to leadership.
• Ability to work closely with infrastructure and application teams to advise and support remediation efforts to close vulnerability exposure to new threats in the wild and verify the organization’s security posture against them.
• Capable of serving as a point of contact for new and existing vulnerability-related questions/issues.
• Ability to provide and present security metrics to management related to risks across the environment.
• Perform regular and critical maintenance activities on security systems as required.
• Ability to research and conduct security assessments on new and existing vendors to ensure their security controls align with best practice standards.
• Work directly with business areas and their vendors to identify and resolve risks.
• Knowledge and understanding of security policies and standards.
• Ability to follow Project Management practices for implementing projects and changes.
• Skilled in maintaining technical documentation and designing procedures for new technology.
• Capable of preparing system charts, workflow diagrams, and cost-benefit analysis summaries.
• Strong leadership and meeting participation skills.
• Ability to stay updated on technology developments.
• Proven experience in mentoring and providing training.
• Proficient in using standard office software (e.g., Microsoft Office).
• Understanding of essential business operations.
• In-depth knowledge of infrastructure architecture (database, messaging, security, OS, networks, storage, business continuity/disaster recovery).
• Ability to evaluate infrastructure processes and conduct gap analysis.
• Familiar with industry architecture standards.
• Proficient in Change Management/Release processes.

Demonstrates expertise in system administration, network security, and vulnerability management, with a strong focus on implementing best practices and maintaining optimal performance across IT systems. Proficient in technical documentation, project management, and providing training to enhance team capabilities.

• System Administration
• Network Security
• Vulnerability Management
• Technical Documentation
• Project Management

• Server Administration
• Network Management
• Software Installation
• System Audits
• Disaster Recovery Procedures
• Security Frameworks
• Vulnerability Scanning
• Patch Management
• Infrastructure Architecture
• Change Management

• Leadership
• Communication
• Collaboration
• Mentoring
• Problem-Solving

• Security Policies
• Risk Management
• Compliance Standards
• Business Continuity
• IT Systems

• Antivirus Software
• Firewalls
• Cloud-Based Infrastructure
• Microsoft Office
• Network Monitoring Tools