Director, P&C Business Partners Function

Overview

Director, P&C Business Partners Function

This leadership role oversees the People and Culture Business Partners (PCBP) function, guiding its strategic direction, team management, and operational effectiveness. The Director is responsible for fostering a high performing, engaged team and ensuring strong integration and collaboration across the People and Culture department and with stakeholders throughout the Client. The Director manages the Employee Relations (ER) function, setting strategy and ensuring consistent, fair, and legally compliant practices that support a positive workplace culture.

The Director plays a critical role in advancing key initiatives, aligning team efforts with organizational priorities, and driving continuous improvement. This position requires a strategic thinker and inclusive leader who can build trust, champion change, and cultivate a culture of partnership and growth.

• Develops, monitors, and implements a strategic plan for the People and Culture Business Partner and Employee Relations functions.
• Oversees integration, communication, and workflow efficiency between the PCBP team, other People and Culture teams, and external Client stakeholders.
• Manages the PCBP team and the People and Culture Coordinator, fostering motivation, engagement, effective communication, and a culture of learning. Promotes a growth mindset and openness to feedback.
• Ensures strong organization, time management, and operational efficiency within the PCBP team. Maintains a centralized, accessible, and intuitive repository of SOPs, policies, and forms.
• Provides training, guidance, and feedback to the PCBP team and the Client’s Managers to ensure effective and timely management of ER cases.
• Coordinates integration, communication, and workflow efficiency between the Employee Relations function, Integrity and Risk, and Legal Counsel.
• Works on key strategic projects as assigned.
• Serves as the PCBP for high-profile internal clients and groups, as assigned by the manager.
• Performs additional duties as assigned by the manager.

• Strategic Perspective:
  Applies a rational and intentional approach to analyzing factors that impact the long-term success of the Client’s, People and Culture (P&C), and the PCBP team.
• Systems Thinking:
  Solves problems viewing issues as part of an interconnected whole rather than in isolation. It emphasizes understanding the relationships, patterns, and dynamics within a system to identify root causes and anticipate unintended consequences.
• Emotional Intelligence:
  Recognizes and manages one’s own emotions and those of others. Effectively integrates this awareness to enhance interpersonal relationships and workplace effectiveness.
• Growth Mindset:
  Embraces challenges as opportunities for learning and development. Welcomes feedback, seeks continuous improvement, and demonstrates a commitment to personal and professional growth.
• Influencing Key Stakeholders:
  Builds credibility, trust, and rapport with internal (P&C) and external (Client) stakeholders to foster collaboration and achieve shared goals.
• People Leadership and Management:
  Inspires team’s engagement and enthusiasm toward the PCBP’s strategic objectives. Builds a strong relationship with each direct report, providing effective feedback and development opportunities.
• Diplomatic and Assertive Communication:
  Communicates clearly, respectfully, and effectively with individuals at all levels of the organization. Navigates difficult conversations with tact and supports others in doing the same.

• 10+ years of experience in People & Culture/Human Resources
• 5+ years of leading the PCBP function in an organization of 500 – 1,500 employees supervising 3 or more US based PCBPs as direct reports (in person or hybrid)
• 5+ years of leading the ER function, setting strategy and managing teams of at least 3 members
• 8+ years of domestic US P&C (HR) experience
• Proven ability to build strong relationships with senior management and key stakeholders, gaining support for organizational initiatives and policies
• Demonstrated success in managing people and leading People & Culture functions
• Experience in…