Warehouse Operations Supervisor

Overview

Warehouse Supervisor will lead a shift of warehouse staff for the Chick‑fil‑A Supply Distribution Center (DC) in Olathe KS
. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick‑fil‑A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs).

The Warehouse Supervisor will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick‑fil‑A’s vision and strategy while embodying the corporate purpose.

Chick‑fil‑A Supply®, a wholly owned subsidiary of Chick‑fil‑A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick‑fil‑A restaurants. Chick‑fil‑A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick‑fil‑A's culture of care. For more information, visit

Monday – Thursday OR Wednesday – Saturday, 7am‑5:30pm. This position requires flexibility and adaptability, as you will work on a rotating shift schedule that may include day, evening, and night shifts, as well as weekends and holidays.

16521 S. Erickson St, Olathe, KS 66062

• Food and Drinks Provided: Free meals, snacks and drinks as part of your workday!
• Generous Paid Time Off:
  • PTO: Accrue up to 3 weeks of PTO your first year with immediate access to (40) hours upon hire
  • Wellness: (16) hours per year
  • Holidays: (7) days per year and (1) floating holiday
• Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families
• Retirement: 401k with 5% match for eligible employees
• Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members!

To help you thrive in all areas of life including emotional, social, physical, financial and spiritual.

• Motivate, staff, schedule, and support a dynamic team responsible for receiving, picking, loading, and completing other warehouse tasks by creating workflow and eliminating waste in the operation
• Oversee daytime transportation operation performance to include audits and observations of routes, when required
• Closely collaborate with leaders and team members to identify and resolve operational bottlenecks
• Carefully monitor expenditure data and support budget management
• Recruit, train, and develop a strong team
• Collaborate with the warehouse manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance
• Act as a liaison to Restaurant Services, balancing the needs of the Operator with the capabilities of the operation
• Implement, manage, and improve distribution center operations
• Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)
• Work closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration
• Support the Chick‑fil‑A vision and strategy by building a culture that aligns with the Chick‑fil‑A Supply values of care, safety and excellence
• Complete other activities as required

• 3+ years of experience in warehouse leadership
• Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics
• Working knowledge of innovations in supply chain and warehouse operations
• Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
• Ability to complete physically demanding work, including consistently lifting up to 60 pounds
• Abili…