Department Administration Manager

Department Administration Manager – Olathe, KS

This role will provide leadership for employees and oversee all departmental activities. A bachelor’s degree and at least two years of related experience or an equivalent combination of education and experience are preferred. Standard work hours:
Monday‑Friday, 7:00 am‑5:00 pm, with additional hours as needed.

• Provide leadership, including performance quality monitoring, process improvement, and employee development.
• Manage daily activities within the department’s realm of responsibilities – billing, sales, order entries, and more.
• Conduct employee performance reviews, document performance issues, and provide necessary counseling with targeted improvement action plans.
• Coordinate with other managers to schedule staff for all shifts.
• Establish work plans with staff, assigning duties, responsibilities, and scope of authority.
• Offer technical advice and troubleshooting assistance when needed.
• Foster a cooperative working climate that maximizes employee morale and productivity while maintaining quality customer service.
• Provide coaching, call support, and balanced feedback to associates promptly.
• Perform other related responsibilities as assigned.

• Bachelor’s degree preferred (required: minimum of two years of related experience or equivalent education and experience).
• Proficiency in Microsoft Office Suites.
• Excellent time–management skills with the ability to multi‑task and prioritize work; sense of urgency is required.
• Professional representation of the company with strong customer service and verbal communication skills.

• Comprehensive medical, dental, and vision coverage available from the first full month.
• Generous paid time off, paid holidays, and floating holidays.
• Company‑paid life insurance, short‑term disability, and long‑term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for员工 and their immediate families.
• Competitive compensation with annual performance reviews.

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) is required in advance of hire.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.