Executive Director Job Olathe area,Kansas USA,Management

Position Overview

The Executive Director is responsible for leading the entire community and supervising all community associates. This includes ensuring there is a positive and safe work environment in which residents are excited to live and team members are excited to work. This position reports to the Regional Vice President.

Key Business Areas

Morning Pointe has identified key business areas that will delineate the Executive Director areas of responsibility. Obviously, not all aspects of the position’s roles and responsibilities can be incorporated in this list.

Marketing and Community Relations

The ED is the sales leader for the community and will maintain target census level by creating a community sales culture and implementing external marketing plan.

Provide daily hands-on leadership in setting and executing sales goals and initiatives based on the company’s sales program; ensuring community meets sales Key Performance Indicators.

Participate in special events, marketing efforts and special programs, externally, as well as conducts tours to prospective families and residents.

Train all Directors and receptionists on conducting tours in the absence of the Executive Director or Community Relations Director.

Create, maintain, and ensure a positive environment throughout the community for residents, family, friends, and all team members, in alignment with the mission of Morning Pointe.

Promote positive image and build relationships to ensure favorable community relations.

Maintain current competitive analysis for utilization when developing budgets and to maintain competitive knowledge.

Participate in all new resident move-ins, including contract signing.

Financial Performance

Review at least monthly community revenue reporting, manage community budget and analyze financial statements, maintain budget accountability, anticipate and minimize negative budget variances and deficits; successfully manage operating expenses.

Accountable for meeting Net Operating Income (NOI) goals and budgeted revenue goals as defined by annual budget; review rent roll monthly at a minimum.

Implement monthly budgets for each department and ensure spend-downs are maintained.

General / Leadership

High moral and ethical values.

Responsibilities include supervision and quality control for all aspects of operations including marketing, staffing, resident care and services, budgeting, safety and building maintenance.

Ensure that the director team and associates maintain an environment which focuses on delivery of services by promoting individual resident capabilities through coordination of operations and programming functions for all departments.

Ensure that resident’s rights are well established and maintained at all times.

Ensure successful implementation of policies, procedures, and programs within the guidelines of state regulations and Morning Pointe policies.

Monitor resident, family, and associate satisfaction. Review complaints and grievances and makes written reports of action taken. Discuss such actions with appropriate parties.

Lead the community’s strategic planning initiative to establish goals and objectives in response to corporate goals.

Provide leadership, training and direction to the community leadership team and create annual development plans for each Director.

Inform supervisor and appropriate corporate office associates of any concerns related to the community, residents, or associates. Create reporting structure during absence of Executive Director.

Provide recognition and promote a positive and engaging culture for team members, residents, and families.

Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the community and residents.

With approval from management, responsible for securing annual Continuing Education Units required by the state to hold the appropriate administrator state license (if applicable) as a Morning Pointe Executive Director. Attend all required training, in-service, and staff meetings;…