Senior Client Lead — Tax Services
Job in
Olathe, Johnson County, Kansas, 66051, USA
Listed on 2026-07-22
Listing for:
H&R Block
Full Time
position Listed on 2026-07-22
Job specializations:
-
Management
Job Description & How to Apply Below
H&R Block is seeking a Lead Client Relationship Professional to lead a team of CRPs through the full virtual tax preparation experience, from registration to IRS acceptance. You will drive client service excellence, handle inbound calls, messages, and technical questions, and mentor associates to elevate performance.
This role emphasizes supervision, coaching, scheduling, and collaboration with a manager to develop individuals and the team toward outstanding client service while meeting SLAs.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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