Regional Manager

ABOUT KIDSTRONG

Kid Strong is a science-based children's training program designed to help kids win at life by building strength, confidence, and character. We empower kids walking to 11 years through a cutting-edge curriculum and high-energy coaching. If you're passionate about leadership, operational excellence, child development, and building successful teams, Kid Strong is the place for you!

• Health insurance
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule

Reports to:

Area Developer

Direct Reports:
General Managers (3–5 centers)

If you're a proven leader who thrives on developing people, driving performance, and building a culture of excellence across multiple locations, we want you on our team.

• Own the operational health of 3–5 Kid Strong centers within your region, ensuring each location meets brand standards, KPIs, and the Kid Strong family experience.
• Analyze regional financials, center-level P&Ls, and key performance metrics to identify trends, opportunities, and risks — and act on them decisively.
• Conduct regular center visits to evaluate operations, class quality, cleanliness, maintenance, and brand consistency firsthand.
• Serve as the escalation point for center-level issues including maintenance, safety, staffing gaps, and member concerns.
• Partner with the Area Developer and internal teams to roll out company-wide initiatives and ensure consistent, high-quality execution across all centers.
• Oversee regional scheduling practices to ensure all centers are appropriately staffed and coaching shifts are reliably covered.
• Drive regional profitability through oversight of events, camps, and party programs — ensuring GMs are sourcing, scheduling, and executing these revenue channels effectively.

• Hold GMs accountable for lead management, CRM hygiene, self-sign-up conversion, and membership growth within their centers.
• Monitor regional sales performance and coach GMs on strategies to improve lead generation, conversion rates, and member retention.
• Champion community engagement and local marketing efforts across the region, supporting GMs in building brand awareness through events, partnerships, and social media.
• Identify underperforming centers and develop targeted action plans to return them to trajectory.

• Directly lead, develop, and evaluate General Managers — serving as their primary coach, mentor, and performance manager.
• Recruit, hire, onboard, and when necessary, offboard General Managers.
• Foster a strong coaching culture across the region — modeling the "see something, say something" standard and holding GMs to it.
• Conduct regular 1:1s, performance reviews, and center visits with each GM, providing structured feedback aligned to Kid Strong's leadership expectations.
• Identify and develop internal talent pipelines for GM and AGM roles across the region.
• Lead regional leadership meetings and ensure GMs are attending and actively participating in their weekly leadership touchpoints.
• Support GM professional development through Learn Upon and other training resources; monitor completion and hold teams accountable.
• Communicate professionally and responsively with GMs and internal stakeholders via Slack and email — this role requires consistent availability even outside of center hours.

• Complete full Kid Strong coach certification and maintain working knowledge of the curriculum, programming, and class delivery standards.
• Be prepared to step in and cover classes, parties, and camps across any center in your region when staffing needs arise — this is an active, hands-
• On leadership role.
• Understand the "why" behind the Kid Strong curriculum and be able to communicate it clearly to coaches, GMs, and families.
• Must be able to work in a physically intensive environment — including moving through class, interacting with kids ages walking to 11 years old, and lifting and moving equipment up to 25 pounds.
• Must be comfortable physically working with children to support proper technique and ensure student safety.

• Be a visible…