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Residential Retention Leader - Elevate Customer Loyalty
Job in
Olathe, Johnson County, Kansas, 66051, USA
Listed on 2026-08-30
Listing for:
Spectrum
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Spectrum is seeking a Supervisor, Customer Solutions to lead a team focused on retaining customers and promoting essential Spectrum services, including Video, Data and Phone. You will guide agents to deliver exceptional service and drive retention as part of Spectrum’s mission to be America’s leading service provider.
You will coach, monitor performance, ensure compliance with business rules, and use data to sharpen strategies that boost customer satisfaction and loyalty while managing call
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