Appearance Center Manager

Appearance Center Manager

Appearance Center Manager Responsibilities and Essential Job Functions

Provides effective leadership to the unit/team. Able to strategically identify, internalize and communicate the critical success factors necessary for the unit/team. Serves as an effective communicator of the unit's/team's vision and goals. Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.

Manages his/her organizational responsibilities in a way that supports the achievement of unit/team goals. Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems. Skillfully administers, directs and allocates all organizational resources. Demonstrates personal effectiveness in leading the unit/team towards its goals. Models appropriate values and maintains and promotes social, ethical and organizational norms.

Creates and communicates the "big picture" understanding of the hospital and works to ensure the department supports the organization's desired competitive position. Uses appropriate interpersonal styles and methods to develop a unit/team-wide spirit and intra-team and inter-team cooperation. Stays focused on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations. Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.

Other

Essential Responsibilities:

Responsible for oversight of facilities management. Responsible for ensuring personal performance of Professional Practice Ethics. Patient Assessment and Evaluation. Effective Communication/Patient Education. Orthosis/Prosthesis Application and Delivery. Patient Follow up. Proper Patient Preparation/Measurements. Evaluation/Selection of Products/Model/Type.

Essential Functions – Specific to Support Services Supports and coaches staff, providing exceptional customer service. Responsible for posting payments, daily reconciling, and daily business management. Monitors budgeted expenditures and keeps the section expenditures within 5% of the annual budget as adjusted for volume changes. Responsible for equipment validation, maintenance, and record keeping. Regulatory:
Operates the department, meeting and/or exceeding all regulatory requirements according to the American Board of Certification in Orthotics, Prosthetics and Pedorthics, and The Joint Commission. Quality Assurance:
Develops an annual QA plan, actively participates in the QA process and assures the completion of quarterly reports. Assure that personnel in the section are adequately trained and follow ethical practices in all aspects of services. Creates, updates, and maintains departmental policy and procedure manuals. Maintain close, collaborative relationships with physicians, nurse managers and other customers/referral sources.

Other Essential Functions Determine elements of the fitting room (e.g., adjustable stool, exam/fitting table, mirror, hard back chair etc. Determine required equipment, tools and materials Comply with environmental safety regulations in all practice settings (e.g., work place hazards) Assure quality care by development and maintenance of policies and procedures regarding patients, prescribers, personnel, maintenance of records, etc. Comply with HIPPA regulations Maintain patient confidentiality Assist in training, lectures, and information to staff or other health care professionals on current orthotics and prosthetic information Participate in a…