Quality & QSHE Lead: Audits, ISO & Sustainability

Quality Programs

Define and lead product quality initiatives in close collaboration with all plants and quarries within the geographical scope of the role. Oversee continuous development and improvement of the Quality System Program including the customer complaint management system, document management systems and associated elements. Facilitate the optimization of quality processes between manufacturing, technical, administrative and sales groups. Manage Omya’s response to customer and market requirements for quality system elements and information, including customer surveys and supplier site audit visits.

Support, advise and coordinate with Purchasing for the supplier audit program to ensure consistent quality of materials to Omya. Provide support to country operations in establishing and improving Quality management to avoid significant business disruption and ensure customer satisfaction. Support country sites’ participation in Regional & Corporate programs. Participate in Quality Reporting: collecting data, monitoring and reviewing objectives, targets and KPIs (e.g. reject and complaint rates), compiling reports for Head of Operations and Head of Sustainability.

Participate in audits, inspections, customer complaint investigations and related activities to meet targets and objectives. Where appropriate, provide training and support for site personnel.

Ensure current ISO 9001 and ISO 14001, and OHSAS 18001 certifications for all facilities, as applicable. Coordinate certification efforts in support of Omya’s Multi-Site Certification project. Act as the local Quality representative for Omya Sustainability Group efforts. Lead and manage the internal audit program. Lead auditor training programs.

Commit to continuous improvement in occupational safety/health, environmental protection, and quality management. Advise that all Omya employees within the geographical scope are aware of the QSHE aspects of their work, including relevant legal requirements and emergency preparedness. Fulfill activities typical of a safety officer such as job safety analysis, risk assessments, root‑cause analyses of QSHE incidents, advice to management on safety, health and environmental issues, and participation in solving deviations and non‑conformances.

Implement standards and procedures, audit for compliance, work with teams to find solutions, and manage the improvement process. Participate and contribute to local policy and procedural development.

Inform local management, legal units and relevant area/regional management regarding relevant business transactions prior to decision making. Provide QSHE support in the country to control and advise sites on compliance with Omya Sustainability Policy, certifications (ISO 9001, 14001, OHSAS 18001), and quality system compliance. Indirectly support Line Managers through system‑support initiatives for occupational health and safety performance, reduction of environmental impact, reduction of QSHE risks, improvement of quality performance, reduction of accidents, and crisis management.

Monitor KPI’s across OMIS SUS kPI’s and process‑related PI's.

Solid line reports to QSHE Manager.
Dotted line reports to Plant Manager.
Number of direct reports:
None.
Number of total reports:
None.
Number of dotted line reports:
All site‑related appointed QSHE functions (e.g., safety/health, environmental, quality appointees, safety assistants, etc.).

• Compliance with Omya Sustainability Policy and Omya Standards
• Compliance with certifications (ISO 9001, 14001, OHSAS 18001)
• Improvement of occupational health and safety performance
• Reduction of environmental impact
• Reduction of QSHE risks
• Improvement of quality performance
• Reduction of accidents, incidents and injuries
• Warranty of Crisis Management systematic
• KPI’s:
  All related OMIS SUS KPI’s and process‑related PI’s
• Quality system compliance (excluding statutory legal compliance)
• Quality control of sites as needed
• Plant/site participation in corporate & regional policies and procedures
• Quality improvement (from audits) list – update and completion of agreed…