Store Team Leader - US Highway

Position Status:
Full-Time

Hourly Rate: $16

Location:

709 US Highway 31 N. Greenwood, IN 46142

The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

• Staff Management and Development (30%):
  Provides coaching and training to hourly employees on daily tasks, participates in the hourly associate recruitment process including pre‑screening and interviewing candidates, seeks out opportunities for professional development for both self and other team members.
• Operations (60%):
  Completes day‑to‑day tasks and suggests efficiency improvements, integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
• Financial Management and Reporting (10%):
  Acts as a good steward of resources available at the site including people, time, and money; tracks and measures day‑to‑day sales, production goals, and donations.

• Degree and Credential Requirements:
  None; value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
• Supervisory Expertise:
  Oversees the work of others, either directly or indirectly, in a service‑related industry.
• Coaching:
  
  Provides timely guidance and effective feedback.
• Communication
  
  Skills:
  
  Articulates thoughts and expresses ideas effectively using oral, written, visual, and non‑verbal communication skills, as well as listening skills.
• Customer Focus:
  Builds and maintains customer satisfaction with the products and services offered by the organization.
• Technical Knowledge:
  Familiarity with computers and relevant software including basic computer and Internet navigation skills.
• Results‑Oriented:
  Determines important results and takes steps to achieve set goals or targets.
• Critical Thinking:
  Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions.
• Ethical:
  Adheres to procedures and protocol, including maintaining confidentiality.

• Industry Expertise:
  Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Physical Work:
  Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; uses hands to grasp, carry, feel or touch products and machinery; can move and lift 10–50 pounds; can manage exposure to moderate noise and temperature variations.

• Continuing education and leadership development, as well as tuition reimbursement.
• Comprehensive health plan.
• Generous paid time off (PTO) and paid holidays.
• Sabbatical and parental leaves.
• Life, dental and vision insurance.
• Short‑ and long‑term disability plans.
• Nationally recognized preventive health and wellness program.
• Section 125 pretax health spending account, dependent care spending account, and premiums.
• Discount programs including 20% discount off Goodwill retail stores immediately upon hire.
• Retirement planning options with generous company % match.
• Free mental health support services with up to 15 free counseling sessions for you and any family members.
• Free nurse health coaching services on site.
• Daily pay options available.

Goodwill is an EEO Employer/Vet/Disabled employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.