Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

We offer formal training, performance incentives, paid vacation, holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan to support your future. We champion diversity, inclusion and the belief that a whole‑self approach leads to superior service and quality.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role that blends customer service, sales, and basic vehicle service tasks. The SST helps customers by assessing needs, recommending products or services, and performing entry‑level vehicle services. Successful individuals learn all aspects of store operations and flex between front‑shop duties and back‑shop maintenance.
Pay Range: $16.00 – $23.90

• 40% – Customer service, sales, and customer issue resolution.
• 30% – Basic vehicle service tasks (oil changes, tires, fluids).
• 30% – Store operations including opening/closing, inventory, displays.
• Assist or act as Manager‑On‑Duty when required.

• High school diploma or equivalent.
• Valid automobile driver’s license.
• Customer‑service oriented with a growth mindset.
• Ability to learn basic vehicle service tasks and store systems.

• Two‑year degree or non‑traditional education completed via training, certification or similar program.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Prior management or supervisory experience is a plus.

• Medical, dental and vision coverage from day one.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• Daily pay program available.

• Professional development through available resources.
• Community involvement and giving back.
• Integrity and teamwork focused on doing things right together.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.