Produce Manager

Overview

Compensation: USD $18.50/hr.

The Produce Manager oversees the produce department, ensuring profitability, training staff, handling inventory, and representing the company’s commitment to customer service.

• Provide world‑class customer service as a number one priority.
• Exemplify integrity, responsibility, and excellence while adhering to all policies.
• Create an inviting, full and shopable department.
• Order for the produce department and maintain accurate inventory levels.
• Manage margin, COGS, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Set and maintain the department daily, ensuring that the produce rack remains consistently fresh, full, and abundant throughout the day.
• Cull, crisp, rotate, and properly handle/storproduce.
• Ensure only certified organic produce is ordered and received.
• Ensure all in‑stock products meet company standards.
• Ensure tools and equipment are cleaned according to health department and company standards.
• Receive all incoming produce orders per company standards.
• Offer and follow up on special orders.
• Train and monitor department personnel.
• Collaborate with other department managers to cross‑train staff.
• Conduct active and passive demos.
• Merchandise shelves, endcaps and dynamic displays.
• Assist in interviewing and hiring for department needs.
• Work with the store manager to address performance and disciplinary issues.
• Handle register functions including backup cashiering, customer returns, complaints, and covering shift changes.
• Maintain the safety and security of customers and employees.
• Manage business disruptions such as loiterers, solicitation, emergency weather, or bathroom misuse.
• Answer customer questions per company standards and policies.
• Continuously increase product knowledge.
• Utilize email and IS programs as needed.
• Open and close the store.
• Complete DSR and closing cash processes as required in the absence of any other qualified employee.
• Work a schedule based on store needs which includes evenings, weekends, holidays; position requires working five days, 40 hours per week and attending mandatory store meetings.

• High School diploma, GED or equivalent preferred.
• Ability to obtain forklift certification.
• 1‑2 years of experience in a grocery/retail/produce environment preferred; natural foods background is a plus.
• 1‑2 years of experience supervising others preferred.
• Pass food safety training courses and maintain certifications up to date.
• Ability to manage changing priorities and stay focused on the task at hand.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 holidays – stores closed
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• power Program (customer appreciation and rewards program)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and wellness program
• Employee Assistance Program (EAP)
• Employee Referral Program

• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short‑term disability insurance)
• Company paid short‑term disability insurance
• Company paid life insurance
• Voluntary benefits including hospital indemnity, accident insurance, long‑term disability insurance, term life insurance
• Retirement savings plan (401k) with discretionary company match
• Healthcare and dependent care flexible spending account (FSA)
• Health savings account (HSA) with company match

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our crew is diverse in gender, race, ethnicity, sexual orientation, religion, abilities, age, and cultural backgrounds. We welcome everyone who would like to join our mission of equitable access to health and wellness for…