Commercial Fleet Account Manager

Commercial Fleet Management Inside Salesperson

Location: Olathe Ford Commercial, Olathe, KS

Pay Range
: $60,000 + Commission

Come work for the best! If you are interested in the automotive business, we welcome you to apply today to join our team at Olathe Fleet Solutions. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinaryautomotive experiencetoall our clients. We set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

The ideal candidate for this position willmaintainexcellent client relationships, ensuringa seamlessclientexperience, proactive communication, and data driven support for clients that result in fleet penetration and client tenure.

• Manage client on-boarding and provide ongoing support, including training, account setup, and implementation of fleet services and tools.
• Build andmaintainstrong client relationships through proactive communication,timely updates, value, and engagement.
• Partner with sales and internal pod teams to supportdemos, penetrationopportunities, post-sales meetings, and leadfollow-up.
• Oversee vehicle life-cycle management, includingacquisitionanddecommissioning, ensuring regulatory and contractualcompliance.
• Advise onand support fleet and financial solutions, including TRAC leases,financing,purchase options,and fleetmanagementproducts.
• Ensureaccuratebilling andfinancialsupport, including submissionsof TTL and invoicing data andtimelyresponses to wire transferinquiries.
• Monitorfleet performance and reporting, delivering client-facing insights on utilization's, cost-per-mile, fuelefficiency, and service compliance.
• Maintain accurate CRM and fleetrecords, ensuringaccount,contact, and asset data is current.
• Identify issues and drivecontinuousimprovement, proactivelyescalatingrisks,analyzing trends, andrecommendingprocessenhancements.
• Collaborate cross-functionally with Sales,Operations, and Support to align on account strategy, service quality, and retention.

• Proficiencyworking with Salesforce, including leads, Accounts, Opportunities, and other web-based products.
• Familiarity with Fleetioand other web-based software productsis a plus.
• Highly responsive to client needs, delivering fast, consistent,and effective support.
• Strong process discipline, with the ability to manage CRM workflows, cadences, and data accuracy.
• Demonstrated ability to collaborate cross-functionally with internal pod partners, vendors, and clients.
• Adaptable and flexible, able to pivot priorities based onclient, vendor, and team needs.
• Proven ability to prioritize tasks throughout the day and week to consistently meet deadlines.
• Excellent verbal and written communication skills with a customer-first mindset.
• Strongorganizationalskills, attention to details, and a basis for action with a service-oriented approach.

• Health, Dental, and Vision Insurance
• Company Paid Life Insurance
• 401k with Company Match
• Paid Personal Days
• Paid Vacation Days
• Paid Holidays
• Paid Volunteer Day
• New Car Discounts
• RV Discounts for renting and buying
• Discounts on Products and Services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal,stateor local laws.