Inside Sales Representative

In September 2024, Morgan Scientific Incorporated (MSI) joined the Vitalograph group of companies as a wholly owned subsidiary. Vitalograph – a global leader in respiratory diagnostics – has had a long and enduring relationship with Morgan Scientific. For both companies, the decision is a natural progression as the combined expertise allows the enlarged organisation to focus on delivering the best possible diagnostic solutions that can enable a better understanding of lung health.

The acquisition of Morgan Scientific is a key milestone in Vitalograph’s plan to develop its respiratory diagnostics business globally, furthering its goal of providing comprehensive testing solutions that enable the best possible respiratory healthcare. Vitalograph is in the middle of an ambitious growth strategy and is on track to treble its respiratory diagnostics business in the four years leading to 2026.

• We believe in fostering a supportive environment that values both personal and professional growth.
• When you join us, you’ll enjoy a comprehensive benefits package designed to help you thrive:
• 401(k):
  Secure your financial future with our robust retirement savings plan.
• Health Insurance:
  Comprehensive coverage to keep you and your family healthy.
• Paid Time Off:
  Enjoy a healthy work-life balance with generous leave.
• Comprehensive training in respiratory diagnostic products and
• Healthcare installation standards.
• Opportunities for professional development and career advancement in a dynamic and innovative company.
• Tuition Reimbursement:
  Continue your education with financial backing from us.

• Sales
  :
  Support the growth US Respiratory Diagnostic Solutions sales of Vitalograph and 3rd party products, services, and solutions.
• Upsell Vitalograph and 3rd party products, services, and solutions, actively seeking and identifying sales opportunities.
• Lead Generation
  :
  Proactively identify and qualify new sales leads through various channels, including cold calling, email campaigns, and networking.
• Quoting
  :
  Generate, send, and follow up on quotations while supporting deal progression through close.
• Route qualified opportunities to the appropriate sales representative for further development and closure where applicable.
• Customer & Distributor Engagement
  :
  Respond to incoming inquiries from potential and existing customers, and distributors providing information about our products and services, and addressing any questions or concerns.
• Sales Support: Provide responsive, solutions-oriented sales support by coordinating product information, required documentation, and cross-functional resources.
• Relationship Building: Build and maintain strong relationships with internal teams, Customers and Distributors, understanding their needs and providing tailored solutions to meet those needs.
• Collaboration: Work closely with marketing and field sales teams to coordinate promotional activities, lead generation efforts, and customer outreach.
• Sales Reporting: Prepare and present regular sales activity reports to management, highlighting successes, challenges, and opportunities for improvement.

• Bachelor’s degree in business, marketing, or a related field is preferred; relevant experience may substitute for education.
• 1-3 years of experience in inside sales, customer service, or a related role, preferably in the medical technology, software, or healthcare industry.
• Familiarity with CRM systems (e.g., Salesforce) is a plus.

• A desire to learn and develop sales skills.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with the ability to engage effectively with customers and colleagues.
• Organizational
  
  Skills:
  
  Strong organizational and time management skills, with the ability to manage multiple tasks and prioritize effectively.
• Team Player:
  Collaborative mindset with a focus on achieving team goals and supporting colleagues.