Personal Banker - part time

About This Job

Commerce Bank is seeking a Personal Banker to serve customers in a retail banking role at our 159th and Mur‑Len location. The role focuses on building long‑lasting relationships, identifying financial needs, and providing solutions through a range of retail products and digital services. The position supports the bank’s commitment to customer service and community impact.

• Deliver an excellent customer experience in person and over the phone to meet financial needs.
• Actively listen, understand, and make appropriate recommendations that match each customer’s needs.
• Educate customers on a variety of retail products and digital solutions that improve financial wellness.
• Ensure financial transactions are completed accurately and efficiently while complying with all policies, procedures, and regulatory requirements.
• Establish relationships with internal departments and refer customers to bank specialists when complex needs are identified.
• Earn additional pay through a quarterly incentive program based on meeting personal and branch sales and customer service goals.

• Interact with customers via in‑person and phone conversations to meet financial needs through needs‑based conversations and sales fulfillment.
• Use strong sales skills to achieve individual and team sales and service goals.
• Educate customers on retail products and digital solutions that enhance the customer experience.
• Complete financial transactions accurately and efficiently in compliance with all policies.
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Perform additional duties as assigned.

• Strong sales skills with the ability to provide an excellent customer experience both in‑person and over the phone.
• Ability to meet personal and branch sales and customer‑service expectations.
• Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
• Team player with excellent written, verbal, and interpersonal communication skills.
• Adaptable to a variety of situations with an optimistic outlook aligned with the company culture and core values.
• Proficiency with Microsoft Word, Excel, and Outlook.

High school diploma or equivalent. Minimum 1+ year(s) of sales or customer service experience. Experience in an environment with individual and team sales goals preferred.

Hourly rate: $20.55 – $25.05, based on experience, skills, and competencies. Eligible for performance‑based incentive plans. Benefits include employer‑sponsored health, dental, and vision insurance; 401(k); life insurance; paid vacation and personal time; career development and education assistance; and voluntary supplemental benefits.

Monday – Friday: 7:45AM – 5:45PM
Saturday: 8:45AM – 12:15PM

Commerce Bank is an Equal Employment Opportunity employer and celebrates diversity. The company does not discriminate on the basis of race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state, or local law.