Router​/Dispatcher

Position Summary

Router/Dispatcher – Olathe, KS – Responsible for routing, dispatching, scheduling, and administrative support for student transportation at Olathe School District.

• Communicates and monitors vehicles/passengers according to schedule
• Uses dispatch software to manage efficiency and timeliness of routes
• Ensures transportation requests are completed in an efficient and timely manner
• Processes same‑day route changes, requests, and modifies routes accordingly
• Assists drivers with directions
• Reports routing conflicts, driver performance concerns, student concerns, and routing improvements to the Supervisor
• Communicates with drivers via two‑way radio and/or tablets and contacts drivers to receive or provide information, assisting with situations such as equipment breakdowns, road hazards, accidents, student locations, route changes or emergencies; notifies schools of late buses or buses involved in emergency situations

• Collaborates with district partners to monitor and optimize routing, ensuring efficiency and providing timely alerts for operational issues
• Assists in scheduling/assigning driver personnel on all routes/trips
• Communicates problems and transportation routing concerns to the manager
• Presents scheduling and routing information at meetings as requested

• Answers phones
• Schedules transportation
• Completes data entry
• Assists with vehicle maintenance
• Functions as a driver as needed
• Functions as an aide as needed
• Processes payroll worksheets and responds to questions regarding accuracy
• Reconciles previous days trips and responds to questions regarding accuracy
• Assists with driver schedules and related tasks
• Participates in on‑call duties and may have varying schedule based on departmental needs
• Participates in training and orientation of new and current drivers
• Completes a variety of assigned reports

Pay: $21.00 per hour. Full‑time hourly position.

Benefits include health, dental, vision insurance; generous PTO; 401(k) matching; employee assistance program; life insurance; paid time off; referral program.

• Strong teamwork and collaboration skills
• Reliable, motivated, and professional appearance and attitude
• Excellent organizational, communication, and interpersonal skills
• Ability to work independently and complete assignments with minimal supervision
• Ability to meet deadlines and manage special projects
• Proficiency in modern office practices and computer usage
• Sympathetic attitude toward children and the disabled
• Open/direct communication with supervisor
• Capacity to remain calm and professional in a dynamic environment with frequent interruptions
• Pro‑active problem‑solving skills
• Familiarity with dispatching policies, practices, routing, and dispatching software