Warehouse Specialist

Benefits

• Employee Discounts
• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistance Programs
• Paid Holidays and Paid Time Off
• 401k Plan with Employer Match
• Training
• Work-Life Balance

• Print the RCCR report from DSDA daily to ensure the core returns done the previous day (from front/back counter) are accounted for in the dirty core storage area
• Investigate any cores in core storage areas that are not on your RDCI report – i.e., brought from drivers/OPS
• Credit cores that have not been credited based on proper core criteria
• Create RDCI and export report and record cores being returned
• Create VRTN in the CDK system (core return process)
• Consolidate, skid & ship cores daily (Except Thursday) to Woodbridge location
• Achieve & maintain dirty core percentage of 2.5%
• Manage core count monthly to reconcile physical core bank to RDCI
• CMOD report printed and reported on monthly & CMOD back-up maintained with reasons for core removals/additions
• Investigate core chargeback and ensure that customers are billed back for rejected cores & accounting is informed of cores charged back
• Responsible for learning core criteria to ensure that we are returning viable cores only
• Responsible for all communication to customers regarding core questions / issues
• Responsible for core quality approval for cash customers before we issue credits
• Print warranty report every Monday, remove parts from warranty shed & tag with appropriate paperwork
• Create RPA in Paragon
• Consolidate and skid warranty parts and ship to Woodbridge every Tuesday
• Manage warranty returns weekly – core & non-core and review every week the list of warranty parts that can be scrapped (non-core) & warranty parts with cores that can be shipped back with regular cores (follow regular core process)
• Maintain an organized and clean warranty parts inventory
• Ensure that all warranty parts in internal warranty area are tagged and stored in external warranty shed weekly
• Responsible for investing any chargebacks or missing warranty parts
• Run return report daily for returns taken the previous day Ensure that all returned parts are in saleable condition and located in their proper locations
• Locate any parts with NEW location if necessary
• Responsible for issuing credits for returns (other than front/back counter)
• Determine timeframe of original purchase and assess for restocking fees, incorrect parts returns (from other vendors) or non-returnable parts due to damaged packing or purchased over a year ago
• Co-ordinate larger returns with OPS, drivers or customers to ensure timely processing
• Manage any customer issues/inquiries in regards to returns or credits on returns
• Keep a clean and safe working environment and optimize space utilization
• Report any discrepancies
• Communicate and cooperate with supervisors and coworkers
• Operate warehouse vehicles and equipment where needed
• Follow quality service standards and comply with procedures, rules and regulations

A high school diploma and/or GED is required. Combination of education, training, or experience that provides the required knowledge, skill, and abilities.

• Minimum 2-years’ experience in a transportation, warehouse or supply chain environment
• Ability to walk up step-ladder while carrying parts
• Ability to lift up to 50lbs
• Ability to handle multiple competing priorities
• Ability to learn new concepts
• Ability to adhere to deadlines

Premier Truck Group is an equal opportunity employer.