Medical Assistant; Mental Health

Overview

Are you a Medical Assistant with a passion for supporting individuals on their mental health journey? At PCHC, we’re looking for a compassionate, empathetic Medical Assistant to join our integrated care teams at Hope House Health & Living Center in Bangor and Helen Hunt Health Center in Old Town. In this unique role supporting two clinics, you’ll play a vital part in delivering high-quality care and support to patients seeking mental health services.

You’ll work side-by-side with dedicated teams of providers in a collaborative environment where every role makes a difference.
If you’re ready to make a meaningful impact and grow in a mission-driven organization, we’d love to hear from you—apply today!

All externally hired medical assistants will receive a $3500 sign on/retention bonus!

Collaborative culture, career growth opportunities, and much more! Find out more from our current PCHC MAs and Clinical Supervisors:

Schedule: Full-Time, Tuesday-Friday, 6:30am-5pm (Mondays + Weekends OFF)

Note: This role splits time between Hope House Health & Living Center (Bangor) and Helen Hunt Health Center (Old Town), typically Tuesdays & Thursdays in Bangor and Wednesdays & Fridays in Old Town.

• Demonstrates empathy, compassion, collaboration, and appropriate clinical judgement in patient care.
• Provides direct support to providers in delivering care and treatment to patients seeking mental health services and supports.
• Conducts patient chart reviews for pre-visit planning, medication refills, and other clinical requests. Supports clinical desktop work.
• Strategizes within care teams to effectively manage patient’s care.
• Prepares and rooms patients for examination, treatment, and procedures. Maintains exam rooms, instruments, supplies, and equipment.
• Administers prescribed medications and vaccines under the direction of the provider, including drawing of blood and processing of labs.
• Assists in maintaining compliance with quality assurance standards.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care.
• Collaborates with clinical and administrative teams to improve the patient experience and clinic processes.

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

• High school diploma or equivalent required.
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Initial and maintained Certification is highly encouraged and supported.

• Graduate of an accredited program for Medical Assistants, or CMA
  - Certification by the AAMA, or RMA
  - Certification by the AMT, or CCMA
  - Certification by the NHA. Or prepared to certify within 60 days of hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.